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2001 – Present Mailroom
Dynamics Rancho Cordova CA
Service Technician
n Service
and repair of Bell & Howell style mailing equipment
n Installation
of inserters
n Training
and support of customer on site operators
n Customer
support
1990 - 2001 Delta
Dental Plan of California Rancho
Cordova, CA
Supervisor, Corporate
Outgoing Mail
n Supervised
mailroom staff including, hiring, training, motivation, discipline, and
termination.
n Installation
and administration of Windows NT Network
n Technical
Support of Local Area Network. Hardware and Software.
n Integrated
Dios Mailing Machine software with Windows NT.
n
Prepared monthly production and staffing
reports.
n
Help Desk and PC support.
n
Maintained and repaired automated mailing
equipment.
n
Installed and operated Windows NT workstation
Mail Management System.
n
Responsible for signing and securing all
provider and subscriber checks.
n
Planned and implemented department build outs.
n
Developed, implemented and supported disaster
recovery plan for Corporate Outgoing Mail.
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